If the registered user of an Itexamworld.com guide fails the corresponding exam within 30 days of purchase , contact us -- we will refund your total money and cancel access to further files and updates.
You only need to scan the official failed transcripts and email the electric copies to us, and then you will get your money back.
However, refund will be granted if the customer fulfills the following requirement:
1 . Refund claim must be submitted within 30 days time by email from the purchase date (purchase date is inclusive).
2 . If you took the test at VUE you must send us the Registration Number and the Validation Number. This is required to validate result.
3 . If you took the test at Prometric , then you should register yourself at 2test.com and provide us login ID of 2test.com and password to view your score sheet.
4 . The refund claim includes the following essential information:
Order Number
Purchase Date
Order Description (Exam Code)
Last 4 digits of Credit Card
VUE/ Prometric( 2test.com ) - Login ID and password
Score/ result sheet must indicate the same name of customer
Itexamworld.com reserves the right to ask you to fax or mail the transcripts to validate the refund if we think necessary.
You will Never Need to Use This Guarantee.
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